Keep your head up…

I have busted my butt for many many years. I love the company I work for and live my job. But, sometimes you but your butt for a company and they take advantage or neglect to even notice all the hard work you do for them. I have been with this company for 18 plus years…and I generally just let things slide and roll off my back but recently I was compared to another manager just like myself within the company as we were equals and I stood up for myself saying that we were not equals although we are both part of the same team. And we are…we are all part of a big team. But my knowledge about our industry and abilities within our industry is far greater than that of the other manager and I stated this. 

I am not trying to be arrogant. Although it usually doesn’t go over well when a woman stands up and states that her worth is greater than she is being given credit for. I know my self worth although I do not normally say anything I feel that I should stand up for myself.

I was right! 

The owner is finally taking notice. Confidence is all people need. It took a lot for me to actually say anything. For years I have been told how I was as good as other people and although I knew that I was better than some I was afraid to say anything. I didn’t want to seem arrogant or cocky. I didn’t say anything with attitude or anger. I was confident and matter of fact about what I said. Like he should have known. It has helped and I am even happier at my job than I was before. I didn’t think that could happe. But it has.

You have to stand up for you! If you don’t then know one else will. 

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Do you know your Dry Cleaners?

When you drop off your clothes at a cleaners do you know the people handling your clothes? 

You might be new to an area and you are looking for a dry cleaners to take care of your clothes. So you research them. You look at the reviews in the Internet. Problem with that is are the bad reviews planted by competitors and are the good reviews planted by the cleaners themselves. 

So how do you know? 

Ask you neighbors. Ask your coworkers. They should know the best Dry Cleaners in your area. Then take some clothes into the top 2-3 and ask questions when dropping them off. 

The counter staff is not always very knowledgeable about the process… But a good counter staff will get you talking to the person that does. If that person is not in ask for them to call you when they are. If a company cared about the customer they will care about the items you drop off.

Get to know the people at the counter that handle you clothes. I always like a personal connection with my customers. I want my customers to feel comfortable leaving their clothes in my hands. I know their children and when they get married. The personal touch is always important when turning over your personal items.

When you pick up your items look them over. Make sure before you leave that they are in the condition you expect. I say this for 2 reasons. 1) they might possibly be able to fix an error right there 2) you don’t want to get home just to find it …makes it feel like a wasted trip or that you have to go all the way back to say something. 

No Dry Cleaners is perfect and can make mistakes and sometimes customers do not communicate with them when they do…they just don’t come back. It is hard fix a problem when you don’t know there is one.

When you find that one that just feels right make sure you get to know the manager and their name. That is the person that will be able to fix any problem that may possibly arise in the future.